Tomás Ferreira
Social Media Manager
Lisbon, PT · tomas@email.com · linkedin.com/in/tomasferreira
Professional summary
Social media manager with 5 years running organic and paid social for consumer and B2B brands. Handles strategy, content production, community management, and reporting, with a focus on the channels that demonstrably convert rather than the ones that merely grow.
Experience
Social Media Manager
Verdant Home · Lisbon, PT
- Grew combined Instagram and TikTok following from 24K to 156K in eighteen months, with referred sessions converting at 2.1% against a 1.4% site average.
- Cut paid social cost per acquisition from €38 to €22 by restructuring campaigns around three tested creative formats and retiring nine that underperformed.
- Established a community response standard that brought median reply time on customer complaints from eleven hours to under two.
Social Media Executive
Northline B2B · Porto, PT
- Ran an employee advocacy programme on LinkedIn with 30 participating staff, contributing 18% of marketing-sourced pipeline in its first year.
- Produced a fortnightly content calendar across four channels, moving publishing from ad hoc to a schedule the team met consistently for two years.
- Introduced UTM discipline and a shared reporting dashboard, ending a long-running disagreement between sales and marketing about lead attribution.
Skills
Social media strategy · Content calendar planning · Paid social advertising · Community management · Copywriting · Meta Ads Manager · LinkedIn Campaign Manager · Google Analytics · Canva · Short-form video · Influencer partnerships · Performance reporting
Education & credentials
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