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Taylor Okafor
Product Designer
London, UK · taylor@email.com · linkedin.com/in/taylorokafor · taylorokafor.design
Professional summary
Product designer with 5 years of experience simplifying complex B2B and consumer workflows from discovery through launch. Strong in user research, interaction design, prototyping, and design systems, with a record of improving activation and reducing support-heavy usability issues.
Experience
Product Designer
Juniper Workspaces · London, UK
- Led discovery and interaction design for a new workspace setup flow, increasing successful first-week activation from 61% to 74%.
- Planned 18 customer interviews and four usability studies, translating recurring permission-model confusion into a roadmap adopted by product and engineering.
- Expanded the design system with accessible form, table, and empty-state patterns that reduced duplicate design work across three squads.
UX Designer
Fieldnote Digital · Manchester, UK
- Redesigned a mobile claims journey using service blueprints and prototype testing, lowering incomplete submissions by 16% after launch.
- Worked with engineers during implementation reviews to resolve responsive and accessibility defects before release.
- Created evidence-based journey maps for two client accounts, giving stakeholders a shared view of customer pain points and priority opportunities.
Skills
Product design · Interaction design · User research · Usability testing · Prototyping · Information architecture · Design systems · Accessibility · Figma · FigJam · Product strategy · Developer handoff
Education & credentials
B.A. in Graphic Communication DesignUniversity of the Arts London