Jordan Ellis
Healthcare Administrator
Nashville, TN · jordan@email.com · linkedin.com/in/jordanellis
Professional summary
Healthcare administrator with 7 years of experience managing multispecialty clinic operations, patient access, staffing, budgets, vendor relationships, and compliance workflows. Builds practical systems that reduce delays while preserving documentation and service quality.
Experience
Clinic Administrator
Cumberland Specialty Partners · Nashville, TN
- Direct daily operations for four outpatient locations with 62 employees, 28 providers, and a combined annual operating budget of $9.4 million.
- Redesigned referral intake and work queues with clinical and scheduling leads, reducing median time from complete referral to first appointment from 12 days to 8.
- Introduced monthly denial reviews by reason and payer, helping revenue-cycle teams reduce preventable eligibility and authorization denials by 29% in nine months.
Practice Operations Manager
Volunteer Medical Group · Franklin, TN
- Managed schedules, vendor contracts, supply purchasing, and onboarding workflows for a 16-provider primary-care practice across two sites.
- Built a staffing forecast from appointment demand and leave patterns, cutting agency coverage hours by 34% while maintaining published clinic hours.
- Coordinated EHR template changes, training, and post-launch issue triage for 47 users, closing 91% of priority tickets within the first two weeks.
Skills
Healthcare operations · Patient access · Practice management · Revenue cycle · Budget management · Staffing and workforce planning · Regulatory compliance · Process improvement · EHR implementation · Vendor management · Performance reporting · Cross-functional leadership
Education & credentials
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