Naomi Clarke
Compliance Officer
London, UK · naomi@email.com · linkedin.com/in/naomiclarke
Professional summary
Compliance officer with 6 years of experience in financial-services monitoring, investigations, policy implementation, and regulatory change. Builds risk-based review programmes, writes clear findings, and works with business owners to close control gaps.
Experience
Compliance Officer
Meridian Payments · London, UK
- Own the annual risk-based monitoring plan across onboarding, financial promotions, complaints, and third-party oversight for a UK payments business.
- Redesigned issue grading and evidence requirements, reducing overdue high-risk remediation actions from 17 to three within six months.
- Investigated 42 escalated conduct and control concerns, documenting facts, impact, ownership, and recommended corrective action for governance review.
Compliance Analyst
Northbridge Lending · Manchester, UK
- Tested customer files and call records against policy and regulatory requirements, producing thematic findings for monthly conduct committees.
- Mapped 28 regulatory-change obligations to policies, controls, owners, and implementation evidence in a central obligations register.
- Delivered scenario-based compliance training to 230 customer-facing staff and tracked completion and knowledge-check exceptions.
Skills
Compliance monitoring · Risk assessment · Investigations · Regulatory change · Policy development · Issue remediation · Control testing · Conduct risk · Governance reporting · Third-party oversight · Compliance training · Root-cause analysis
Education & credentials
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