Business analysis resume example

Business Analyst resume example

A strong business analyst resume shows you turn vague problems into decisions: requirements that engineers can build, processes that cost less, and analysis that leadership acts on. This example shows how to make that influence concrete without inflating your role.

Applying in the UK? Use the same evidence and structure as a business analyst CV example; adapt spelling and local terminology naturally.

Build my resume Study the example

This is a sample resume.

Meera Krishnan

Business Analyst

London, UK · meera@email.com · linkedin.com/in/meerakrishnan

Professional summary

Business analyst with 5 years of experience across insurance and logistics, specialising in requirements gathering, process mapping, and stakeholder alignment. Known for turning ambiguous requests into documented requirements and for analysis that shortened claim cycles and reduced manual work.

Experience

Business Analyst

Ashford Mutual Insurance · London, UK

2022 – Present

Mapped the end-to-end claims process across four departments and identified handoff delays that, once removed, cut average claim resolution time from 11 days to 7.
Wrote functional requirements and acceptance criteria for a policy-renewal portal used by 40,000 customers, keeping scope stable enough that the build shipped with zero major change requests.
Built a monthly operations dashboard in Power BI that replaced three manual spreadsheets and gave department heads a shared view of backlog and cycle times.

Junior Business Analyst

Corvin Logistics Group · Manchester, UK

2020 – 2022

Documented current-state workflows for warehouse intake and returns, producing process maps that became the baseline for a successful automation pilot.
Ran requirements workshops with operations, finance, and IT for a fleet-tracking rollout, reconciling conflicting needs into a single prioritised backlog.
Analysed six months of delivery-exception data and recommended routing changes that reduced repeat failed deliveries by 18%.

Skills

Requirements gathering · Process mapping · Stakeholder management · User stories & acceptance criteria · Gap analysis · SQL · Power BI · Excel · UAT coordination · Agile & Scrum · BPMN · Data analysis

Education & credentials

B.Sc. in Business ManagementUniversity of Manchester

BCS Foundation Certificate in Business AnalysisBCS, The Chartered Institute for IT

Want a resume like this?

Build yours with the same structure in minutes, free to start.

Build my resume

Make it yours

How to adapt this business analyst example

Keep the structure. Replace the substance with your own scope, decisions, and results.

Anchor each bullet to a decision

Analysis that nobody acted on is not an achievement. For every project, state what changed because of your work, even if the change was deciding not to build something.

Name your methods precisely

Say whether you wrote user stories, BRDs, or BPMN maps and which tools you used. Vague 'liaised with stakeholders' phrasing is the fastest way to look interchangeable.

Quantify the before-and-after state

Cycle times, error rates, and hours of manual work are usually measurable from operational reports. Use those figures rather than estimating impact you cannot source.

Keyword starting points

Terms commonly relevant to business analyst roles

Use a keyword only when it reflects your experience and the job description. Exact wording helps discovery; evidence in a bullet makes it believable.

Check keyword coverage

business analysis
requirements gathering
process improvement
stakeholder management
user stories
gap analysis
SQL
Power BI
UAT
process mapping
Agile
business requirements documentation

Questions

Business Analyst resume FAQ

Should a business analyst resume be technical or business-focused?

Mirror the posting. Product and IT roles expect SQL, data tools, and agile delivery; operations roles weight process mapping and stakeholder work. Keep both threads visible, but lead with the one the job emphasises.

How does a business analyst quantify impact honestly?

Use operational measures your analysis directly changed: cycle time, error rates, hours saved, adoption of a recommendation. Attribute shared outcomes to the team and keep your specific contribution clear.

Do certifications like CBAP or BCS matter?

They help screening, especially earlier in a career or when switching industries, but they never outweigh evidence. One well-documented process improvement beats a certificate list.

More examples